Privacy Policy

Last Updated: October 28, 2024

Your Privacy is Our Priority

At PdfGeeks, we believe in absolute transparency about how we handle your data. The short version? We don't keep your files, we don't track your documents, and we take your privacy seriously. Really seriously.

Key Points - The TL;DR Version

  • Zero File Retention: Your files are automatically deleted from our servers as soon as processing is complete
  • No Document Tracking: We can't and don't track the content of your PDFs
  • Secure Processing: All operations happen over encrypted connections
  • Anonymous Usage: Basic features don't require an account or personal information

How We Handle Your Files

Temporary Processing Only

When you upload a file to PdfGeeks:

  • Files are temporarily stored in secure, encrypted servers only during processing
  • Files are automatically deleted once processing is complete or after 1 hour, whichever comes first
  • We maintain zero backup copies of your documents
  • Our servers automatically clear all temporary files every hour

Security Measures

  • All file transfers are encrypted using industry-standard TLS 1.3
  • Files are processed in isolated, secure environments
  • We use enterprise-grade AWS infrastructure with SOC 2 Type II certification
  • Regular security audits by independent third parties

Information We Collect

Essential Information Only

We collect only the bare minimum information needed to provide our service:

  • Anonymous Usage Data: Basic metrics like number of files processed and tool usage (not linked to individuals)
  • Technical Data: Browser type and basic device information for service optimization
  • For Premium Users Only: Email address and billing information for account management

What We Don't Do

  • We don't store your files
  • We don't read your document contents
  • We don't track individual users
  • We don't sell any data (because we don't keep it!)
  • We don't use third-party analytics tools
  • We don't use tracking cookies (only essential session cookies)

Premium Account Privacy

If you choose to create a premium account, we maintain:

  • Your email address for account access and communications
  • Billing information (processed securely through Stripe)
  • Account preferences and settings
  • Still no document storage or tracking!

Your Rights

You have the right to:

  • Access any personal data we hold about you
  • Request deletion of your account and associated data
  • Opt-out of non-essential communications
  • Request information about how your data is processed

Questions About Privacy?

We're here to help! Contact our Privacy Team at:

  • Email: info@pdfgeeks.com
  • Response Time: Within 24 hours

Policy Updates

We may update this policy to reflect service improvements or regulatory requirements. We'll notify premium users of significant changes via email and post updates on our website.